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2008 - The awareness year


As a part of CREDIT EUROPE GROUP N.V. (Holland), together with reputable Romanian entities like Credit Europe Bank or Credit Europe Leasing, Credit Europe Asigurari aims to become a quality benchmark for the local non-life insurance market in 2008 - according to Radu MANOLIU, Deputy General Manager of the company.

Wanting to achieve this goal, company's representatives have assumed, since the establishment moment, a customer-oriented attitude, striving to always provide tailor-made offers, from both covered risks and involved costs points of view, and best possible services, either assistance or claims related. In order to transpose into practice this philosophy, company's representatives have adopted the latest international business management trends and have implemented the most complex Romanian specialized software application for operational procedures' smoothing. Consequent to the principles on the basis of which it started to operate in the summer of 2007, the company will continue to launch, during the current year, innovative packages of insurance-linked services (like the premiere home assistance ones - after successfully implementing the most complex package of road assistance services in 2007) and will extend its already existing distinctive range of products (including pioneer telemarketing focused ones) and services (including 24 hours claims' assistance) to their maximum possible levels.

As regards market's positioning, company's representatives want for their entity to be perceived as a real underwriter - always quoting according to the risk profile (even for corporate customers, in case of Motor Hull), not applying a rule to all the cases related to a business line (as it is customary in the market, following trends like the new Motor Hull's compulsory deductible one) and being more than flexible on big accounts (especially in case of non-Motor lines). In terms of turnover, company's goal is to be among the first 15 players of the market up to the end of this year - a necessary step for the net objective, of becoming a Top 10 player in 2009.

Author: Mihaela CIRCU on 20.03.2008




























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