ASIROM establishes a new Claims Call Center

A Call Center Service was founded by ASIROM aiming to accomplish the connection between the company and the clients that were involved in car accidents and need information in order to solve their claims, ASIROM VIENNA Insurance Group announced.
The information that is provided through the call center service are related to: the main units where the client can go for the claims file, that agreed the claims payment, the establishment of the main steps from the accident until the inspection, the necessary papers, the branches address, the schedule, the contact persons from the branches.

Also, the Call Center Service provides information about the main national units of service, where they can make the repairs, the ASIROM correspondents from abroad for CASCO and Green Card and ASIROM claims representatives from abroad.
Another advantage is that in 30 minutes from the clients' application an ASIROM operator informs the client about the solution.

For now the service is available only for the Bucharest and Ilfov clients but it would expand the coverage area in the whole country, according to the press statement.