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Alexandru CIUNCAN
Column Coordinating Editor |
> FIAR - The International Insurance-Re-insurance Forum was host for the sixth edition of the IT&C Conference this year. Starting in 2005, the project of organizing a specific event within the Forum from Sinaia, dedicated to information technology, became already a tradition both for participants and for the organizers. |
Antifraud Solutions
for European Customers
One of the major objectives on the agenda of the European states is the development of the information society and the knowledge-based economy. In such a context, companies operating in the insurance industry are especially interested in providing the necessary IT support to streamline their activities, stated Corneliu MOLDOVEANU, Member of the ISC Board, at the opening of the IT&C Conference from FIAR 2007.
However, modern IT systems also play related roles, maybe less familiar to the Romanian environment. This category includes anti-fraud software, whose role and spread shall clearly grow, especially given that the Insurance Supervisory Commission is currently working on drafting an anti-fraud guidebook based on a similar document written by the IAIS-The International Association of Insurance Supervisors, according to the statements of Mr. Corneliu MOLDOVEANU. I shall use this opportunity to say that I am persuaded that in the future, Romanian insurers will use such systems.
In Western European Countries insurers use fraud detection software extensively, the so-called “digital detectives” that analyze millions of transactions, then combine separate pieces of information to draw a conclusion.
High level ranking managers and relevant representatives from most insurance companies in Romania and abroad attended this conference, the speakers counting top specialists in IT&C industry: Nicoleta MACOVEI, Financial Services&Telecom Applications Sales Manager and Anca SCARLAT, Financial Services Technology Sales Manager from ORACLE, Cristian HERGHELEGIU, Dynamics Channel Manager MICROSOFT Romania, Liliana TOHANEANU, Project Manager PRODINF Software, and Bogdan DOBRICA, Major Account Manager Financial Sector ASCENTA, SOFTWIN Group.
The topics focused mainly on the competitive advantage provided to insurers and brokers by IT solutions, CRM type (Customer Relations Management - editor’ note) thus proving once again that, as the market gets more competitive, insurance services providers start being concern not only with internal processes and related IT solutions, but also in attracting and retaining customers.
All this is reflected in the presentations delivered by the above-mentioned specialists, presentations that we invite you to download by visiting the following address: www.fiar.ro/ro/program.php
The conclusions of the debates consider the fact that the market of integrated IT solutions dedicated to insurance is currently a very polarized one, with a relatively low number of providers certified by the insurers, where large corporations, such as MICROSOFT or ORACLE, as well as local providers with Romanian capital, such as PRODINF Software operate successfully. The number of insurers still looking for such systems is low and continuously decreasing, but there is hope: insurance brokers and companies that will administer the future private pensions fund.
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> Anca SCARLAT, ORACLE, Corneliu MOLDOVEANU, ISC Board, Alexandru Ciuncan, Media XPRIMM, Bogdan DOBRICA, SOFTWIN Group. |
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